Menu

Managed Infrastructure & Technical Support

Production systems need someone who understands more than the hosting dashboard.

Infrastructure support for web applications

Soundlining manages the technical environment around Rails, WordPress and custom web applications: servers, deployments, SSL, DNS, Cloudflare, backups, monitoring, caching, staging environments and incident investigation.

The value is not only keeping a server online. It is knowing how the application, database, infrastructure and third-party services fit together when something needs to change or something breaks.

Discuss managed support

Managed technical coverage

  • Managed hosting for Rails, WordPress and custom applications
  • Linux, nginx, application servers and deployment workflows
  • SSL, DNS, CDN, Cloudflare and caching configuration
  • Database operations, backups and restoration workflows
  • Staging environments and controlled production deployments
  • 24/7 automated monitoring with defined technical response
  • Error monitoring and incident investigation
  • Security hardening and update planning
  • Performance investigation across code and infrastructure
  • Ongoing support for owners, agencies and internal teams

Plans for smaller support arrangements

Published hosting and care plans remain available for smaller sites and applications that need managed hosting, monitoring, backups, updates and a defined monthly support allocation.

For application takeover, rescue work, modernisation, custom development or substantial integrations, the work is scoped separately around the system's actual needs.

View infrastructure plans

Best fit

  • You need one technical owner for application and hosting concerns
  • Your current hosting setup is fragile or poorly documented
  • Deployments feel risky or inconsistent
  • Backups, monitoring and staging need to be made reliable
  • You need practical support rather than generic hosting tickets

Need a clearer owner for infrastructure and support?

Soundlining can manage the hosting environment around your Rails, WordPress or custom web application and connect infrastructure decisions to the needs of the application itself.

Discuss your project